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Accountant x 3

Salary £19,000 to £29,000 

We are a dynamic, innovative, and growing company looking for three ambitious and hard-working individuals to join our team.

Overall responsibility

Preparation of year end accounts, tax returns and company tax returns. Ensure all deadlines are achieved and individual team members are developed to their full potential.

Key areas of responsibility

  • Highest standard of Customer care
  • Completion of management accounts for clients with tailored advice
  • Ensure all deadlines (VAT, Statutory accounts, Corporation Tax, Self-Assessment, Payroll) are fully adhered to
  • Dealing with queries over the telephone and via email with clients directly
  • Ensure all time deadlines are strictly adhered to for Purpleforce & client enquiries
  • Preparing company accounts across a broad range of sectors for companies, sole traders and partnerships

Qualifications and Skills

  • Minimum AAT Intermediate qualified or studying towards ACCA or ICAEW
  • Excellent customer service skills
  • The ability to prioritise workloads
  • The ability to take initiative and work without supervision
  • A professional and hard-working attitude
  • Experience in a practice environment dealing with small businesses
  • Respectful, trustworthy, polite, honest, and strong work ethic

Rewards and Benefits

  • Permanent contract
  • £19,000 to £29,000 salary per annum (37.5 hours per week)
  • Pension contributions
  • Incentives and bonus
  • Overtime Opportunities
  • 23 days holiday a year plus bank holidays
  • Flexible modern working practices

If you are interested in this position and would like further please contact Danielle Lewis on [email protected].  Alternatively, please call 0845 310 5654.

CLOSING DATE: 31st May 2021

Mazuma GB Ltd is an equal opportunities employer.

Customer Success Lead

Salary £26,000 (£30,000 OTE)

Running a small business is hard work. There is a huge amount of information out there and small businesses can easily become overwhelmed by all the conflicting advice.

That’s why at Mazuma, we make life simple for small businesses by handling all their accounts and tax needs for them.

Whether a business is ProTech or NoTech, we’ve got them covered. 

Our mission is to innovate and solve problems on behalf of our clients. And we need the best in the business to help us do it.

Sound like you? Lets talk.

Overall responsibility

Creation, implementation and management of an effective customer success strategy. The mission is to become the go-to point between operations and sales, making sure that expectations are fulfilled for our clients and that our team is seizing every opportunity to create an incredible customer experience.

Key areas of responsibility

  • Main point of contact for the handling of all client escalations and must have the ability to manage relationships and advise on consultative opportunities.
  • Ensuring consistent (and uncompromising) superior client service standards are met across the team
  • Use skillset to influence and educate the team on the power of effective rapport building
  • Critique and enhance the client experience throughout the lifecycle of their Mazuma experience
  • Ensure all employee performance is aligned with the commercial objectives of the business
  • Facilitate the development of a problem solving, forward thinking and innovative solutions-focussed approach within the client facing areas of the business, helping individuals to maximise client retention and onwards referral

Skills and Experience

  • Exceptional written and verbal skills
  • Excellent customer service understanding
  • The ability to prioritise workloads
  • The ability to take initiative and work without supervision
  • A professional and hard-working attitude
  • Experience in a customer success environment dealing with small businesses is desirable
  • Respectful, trustworthy, polite, honest, strong work ethic and emotional intelligence

Rewards and Benefits

  • Permanent contract
  • £26,000 salary per annum (37.5 hours per week)
  • Pension contributions
  • Incentives and bonus
  • 23 days holiday a year plus bank holidays
  • Flexible modern working practices including remote working 

If you are interested in this position and would like further please contact Danielle Lewis on [email protected]  Alternatively, please call 0845 310 5654.

CLOSING DATE: 31st May 2021

Mazuma GB Ltd is an equal opportunities employer.

Assistant Accountant

Salary £18,000 to £24,000 

We are a dynamic, innovative, and growing company looking for an ambitious and hard-working individual to join our team.

Overall responsibility

Assist the Accountant with preparation of year end accounts, tax returns and company tax returns. Ensure all deadlines are achieved and individual team members are developed to their full potential.

Key areas of responsibility

  • Highest standard of Customer care
  • Completion of management accounts for clients with tailored advice
  • Ensure all deadlines (VAT, Statutory accounts, Corporation Tax, Self-Assessment, Payroll) are fully adhered to
  • Dealing with queries over the telephone and via email with clients directly
  • Ensure all time deadlines are strictly adhered to for SLAs and client enquiries

Qualifications and Skills

  • Minimum AAT Intermediate qualified or studying towards ACCA or ICAEW
  • Excellent customer service skills
  • The ability to prioritise workloads
  • The ability to take initiative and work without supervision
  • A professional and hard-working attitude
  • Experience in a practice environment dealing with small businesses
  • Respectful, trustworthy, polite, honest, and strong work ethic

Rewards and Benefits

  • Permanent contract
  • £18,000 to £24,000 salary per annum (37.5 hours per week)
  • Pension contributions
  • Incentives and bonus
  • Overtime Opportunities
  • 23 days holiday a year plus bank holidays
  • Flexible modern working practices

If you are interested in this position and would like further please contact Danielle Lewis on [email protected].  Alternatively, please call 0845 310 5654.

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