Accountancy firm Mazuma are pleased to announce their partnership with Reminder Diary.
Reminder Diary originally started life as an SMS appointment reminder system for businesses to ensure their customers were reminded of their appointments via SMS thus cutting down on costly missed appointments. Over time however, it became clear that appointments weren't the only things that businesses wanted to remind their customers of. Reminder Diary now has a wide variety of industries using their system from garages reminding customers to book their annual vehicle MOTs to vets reminding pet owners to book annual immunisations for their animals as well as their everyday appointments.
Mazuma recognises the importance of regularly reminding clients of appointments and keys dates. However, as their client base is so diverse it was sometimes difficult to know the correct medium of communication to use.
Commercial Director of Mazuma Lucy Cohen comments "We have been using text reminders for our clients for over a year now but always struggled to find a system that completely met our needs. It is great to find a system that can act as a diary for appointment booking as well as a recurring reminder system. We faced challenges when deciding on the best way to remind our clients of appointments. As many of them are not office based an email simply would not be convenient for them. Being able to use a text reminder service means that we can communicate with our clients in a way that suits them best."
Dave Court, Managing Director of Jidaco Limited that runs Reminder Diary said "It is great to have Mazuma on board as a customer. We take our customer's comments and requests very seriously, and Mazuma were extremely helpful in providing us with information to mould Reminder Diary into a service which was of use to any accountancy firm. We were also delighted to work with Mazuma as they have the same business principals as Reminder Diary of helping their customers save money through innovative business services".
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